FAQs

JourneyTiny Baby
  • General Question
  • Orders & Shipping
  • Products & Safety
  • Refunds & Support
We specialize in safe, thoughtfully designed baby essentials and Montessori toys that support development, creativity, and everyday convenience.
Yes! We ship from the USA and trusted international partners to customers worldwide.
We use multiple fulfillment centers to deliver items as quickly as possible. This means items in one order may ship separately.
Shipping times vary by location, typically:
USA: 6–12 business days
Canada: 7–15 business days
Australia: 7–15 business days
🌍 International: 10–20 business days
Orders can only be modified within 12 hours of purchasing. After that, they are already in processing.
Tracking may take 2–5 business days to display updates, depending on the carrier.
Yes. We source baby-safe materials suitable for infants and toddlers. Montessori toys follow sensory and developmental guidelines.
Yes — our portable warmers are designed for both.
Email journeytinybaby@gmail.com within 7 days of delivery with photos. We will replace or refund as needed.
Because we work with global fulfillment partners, we currently do not accept physical returns.
Instead, we review issues case-by-case and offer refunds or replacements when appropriate.